Home | My Account | Shopping Cart - 0 item(s)


SPECIALS
CLEARANCES
Sprayers
    Battery Operated
    Electric Operated
    Injection
Sprayers Assembly
    Injection
Sprayer Parts
    Battery Operated
    Electric Operated
    Injection
Connectors
    Faucet
    Water Hose
Filters / Strainers
Fittings
    Brass
    Stainless Steel
Hoses
Hose Connectors
Jugs
    Hangers
Kits
    Repair Kits
Lances
Leaf Trap Filters
Metering Tips
    Set
Quick-Disconnects
    Brass
    Stainless Steel
    Set
    Adapters
    Insulated
    Locking
Solution Line Splitters
Spray Tips
    Brass
    Stainless Steel
Straps
Upholstery Tools
Valves
Home|FAQ
 
FAQ

What happens when my Credit Card is declined?
  • This occurs if the billing address did not match the address you have entered during check-out.
  • The incorrect CVC code was entered from the back of your card. 
  • If your card is declined, please email us at masterclnprd@gmail.com.
  • Call us at (719) 591-9008 from Monday to Thursday - 8:00 AM to 3:30 PM (MT)
  • We're closed on Friday.
Return Policy
  • There is a 25% restocking fee.
  • There is a freight charge - when applicable.
  • There is a 3% credit card charge - when applicable.
  • Product must be unused, undamaged, and in new condition.
  • Refunds may take up to 14 days after receipt of items.
  • Returns are allowed for up to 30 days past the purchase date.
Privacy Notice Information Collection and Use

Masterclean Products respects each and every one of our customers' right to Privacy. At no time will any personal information given to us (i.e. name, home address, home or work phone numbers, purchase history, etc.) be transferred to any other party without your written request.

Registration

During registration a user is required to give their contact information (such as name, phone and email address). This information is used to contact the user about the services on our site for which they have expressed interest.

Orders

We request information from the user on our order form. Here a user may provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill customer's orders. If we have trouble processing an order, this contact information is used to get in touch with the user.

Secure Site

We are committed to protecting your privacy whenever yo visit and use our website. Every page of our website where you have to input private information, such as credit card details, is protected by encryption for your safety and privacy! We protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you provide to us for purchasing products or services.